At Flower Temple every effort is made to source the very best quality flowers. Flowers are a product of nature, perishable and certain varieties may perish sooner than others. You should expect your flowers to last 4 - 7 days.

To assist in the longevity of your flowers here are some helpful hints to apply to the general care of your flowers:-

  • Remember to check your water level as the flowers love a good drink.
  • Change your water completely every 2 days.
  • Keep your flowers away from drafty locations and out of direct sunlight

If you have any concerns about the condition of your flowers within 3 days of receiving them please be sure to contact us immediately on 03 9663 3022 . We will ask for you to send us a photo so we can see the condition of the flowers. Once we receive the photo and assess the condition of the flowers we will make arrangements to collect the flowers in question and replace them with a new flowers.

Cancelled Orders

Once you have placed your order we go straight to work on it, your order is allocated to our customer service team that prepare your card message, order your flowers ready for the florist to make your floral arrangement and for this reason we don't refund for cancelled orders, we are happy to issue a credit and you can use it at a later stage. Please email us to cancel your order.